OVERVIEW


This website (“kitmytrip” ,”BookMyWifi”) is operated by KMTH Trading LLC. Throughout the website, the terms “we”, “us” and “our” refer to KMTH Trading LLC. We offer this website, including all information, tools and services available through this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
By visiting our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, vendors, renters, merchants, and/ or contributors of content.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

ABOUT THE PRODUCT

 

BookMyWifi is a is a pocket Wi-Fi rental serviceoffered by kitmytrip. . The BookMyWiFi device operates on a cellular mobile signal provided by the local telecom provider. The standard operation of the BookMyWiFi device is based upon the Terms and Conditions of the Telecom Provider which is in line with the existing laws and regulations of the Telecommunications Regulatory Authority (TRA). As per the laws and regulations of the TRA, United Arab Emirates (U.A.E.) restricted websites will not be accessible with the BookMyWiFi device. The BookMyWiFi device operates at all places where cellular mobile signal is provided by the local Telecom Provider. The service might be intermittently disconnected in some areas depending on the environment according to the wireless service characteristics (indoor areas, towers or in underground parking areas). All BookMyWiFi devices are equipped with SIM cards for the explicit use of data services only.

Renters are mandated to use their BookMyWiFi device as per the standard laws and regulations of the U.A.E. Telecommunications Regulatory Authority (TRA).

KitMyTrip will not provide BookMyWiFi services/products to any of OFAC sanctions countries in accordance with the laws of the U.A.E.


SECTION 1 - ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

Customer Rights and Obligations

The BookMyWiFi device should be tested when rented – it should be operational and in an undamaged condition. All BookMyWiFi devices are fully charged when rented out to Renters. The Renter is liable for returning the BookMyWiFi device after the rent expires via a pre-approved BookMyWifi channel and/ or partner with all its belonging accessories- in the same working order as at the time when rented. The Renter will indicate to the staff if there is any kind of malfunction or error on the device. 

The Renter cannot sublet/lease the rented BookMyWiFi device, give or allow in any manner to a third party to use it either temporarily or permanently. These acts cannot be considered as “Own Usage”, therefore any of the above mentioned acts will result in the loss of the security deposit and blocking of the SIM card.

 The BookMyWiFi device and the installed SIM card will ONLY operate in the U.A.E. (roaming is not supported at this time). Any kind of improper usage will result in immediate forfeiture of the Renter’s security deposit and blocking of the SIM card. Furthermore, the Renter will be obliged to compensate BookMyWiFi for any damages caused to the device/accessories.

Improper usage includes (but is not limited to) rough handling of the device, placing the device under direct sunlight, misusing the device for sending spam, viruses, “mail bombing”, worms, Trojan horses and any other malicious activity conducted via the BookMyWifi device will be subjected to the U.A.E. criminal law.

Please note that Renters are obliged to follow all rules and regulations that the local law determines regarding the Fair Use of Internet in the U.A.E. The Renter agrees to adhere to the following stipulations:

  • Not using the service as part of violating any law
  • Not attempting to break the security of any computer network or user
  • Not posting commercial messages to Usenet groups without prior permission
  • Not attempting to send junk e-mail or spam to anyone who doesn't want to receive it
  • Not attempting to mail bomb a site with mass amounts of e-mail in order to flood their server

Term of the lease

    The rental period begins when BookMyWiFi Terms of Service are accepted and signed by the customer and BookMyWiFi Kit is handed over to the Renter. For all rentals made before 3pm the day of the Kit renting will be considered as the first day of the rental period.. All rentals delivered to the customer after 3 pm will be charged from next day only. Rental ends on the last day of the paid rental period at midnight (00:00 hours), internet connection will be automatically disconnected when rental period is over.

    Customer is required to return BookMyWiFi Kit until the end of the rental period or maximum within 10 hours after the BookMyWiFi rental period has expired without any extra charges. Additional (late return) charges will apply in case the rented BookMyWiFiKit is returned after the grace period is over. Rented BookMyWiFiKit to be returned at pre-communicated locations and or at a mutually agreed location. .

    To extend rental period please email care@kitmytrip.com. from the email id used at the time of booking along with your credit card details Schedule and Terms of Charges and Payments.

     

    Schedule and Terms of Charges and Payments

    Rental fee of the BookMyWiFi Kit to be paid upfront on collection of the kit. The Renter is liable for paying the complete charge of the rental period, even if the kit is collected later and/or returned back earlier than marked.
    Charges are only payable in AED, namely in U.A.E. Dirham and USD, namely US Dollar. Payment is acceptable by credit card.An nominal fee maybe applied for payments made in cash or in presence bookings

    The following credit cards are acceptable on the BookMyWifi website: Visa, Visa Electron, MasterCard, MasterCard Electronic and Maestro.

    Bookmywifi offers a full refund of the service if cancelled 48 hours prior to the first day of rental. No refund will be offered if the cancellation request is received thereafter. Refunds will be done only through the Original Mode of Payment.

     

    Safety regulations, deposit

    Renting through BookMyWiFi website, or in default of this action, at the time of signing the present Terms of Service, customer undertakes to pay a security deposit for the BookMyWiFi service. Security Deposit is independently charged from the rental charges.
    An additional US$ 100 as a security deposit will apply for each rented BookMyWiFi Kit. In case Security Deposit is paid by credit card BookMyWiFi will block US$ 100 for the number of days until the BookMyWiFi Kit is rented by the customer. Security Deposit will be released by BookMyWiFi in case the BookMyWiFi device and all its accessories are returned per the rental schedule.

    BookMyWiFi Kit includes the following accessories: BookMyWiFi device, SIM card (inserted to BookMyWiFi device), USB charging cable, 220 V charging plug and a pouch.

    Security Deposit will be utilised in case of loss, larceny, disappearance or the damage of the device during the rental period. Customer takes objective responsibility for the device. In case BookMyWiFi device is not returned back until the deadline specified in point 3. for any reason, or BookMyWiFi device is not in the same condition when rented or belonging accessories and packaging is missing, the device will be considered as lost, resulting in immediate forfeiture of the security deposit and blocking the BookMyWiFi SIM card.

    Do not open BookMyWiFi device! Do not remove SIM card from BookMyWiFi device!
    Security Deposit will be returned to the Renter, if BookMyWiFi device/Kit is returned without damage or any missing accessories (BookMyWiFi device, SIM card (inserted to BookMyWiFi device), USB charging cable, 220 V charging plug and a bag), in case of no delay return, the Security Deposit will be released at the same time.

    Renter is liable for reporting the loss, theft or damage of the device immediately to the email id care@kitmytrip.com

    After the notification, BookMyWiFi immediately ensures the blocking of the missing device and SIM card. Renter is fully and indefinitely responsible for all damages arisen before the notification, or as a result of missing or late notification.
    In case of loss or damage of the BookMyWiFi Kit deposit will be utilized as follows:

    • US$ 35 will be debited from the deposit if any of the chargers or battery of the BookMyWiFi device is lost or not returned
    • US$ 30 will be charged in case the customer decides to take the SIM card
    • US$ 100 for not returning BookMyWiFi device or Kit
    • US$ 10 for loss or damaged BookMyWiFi Bag 

     

    We accept payments online using Visa and MasterCard credit/debit card in AED and USD.

    Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of U.A.E..

    United Arab of Emirates is our country of domicile.

    Minors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website.

    If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

    The cardholder must retain a copy of transaction records and Merchant policies and rules.

     

    Warranty/Defaulted BookMyWiFi

    Customer has the rights to the warranty of the rented BookMyWiFi device, if the fact can be proven, that the device was unable to function, had malfunctions or was in a different condition after the return for such reason that had already been existed upon receipt. In this case, warranty rights of the Customer are limited. In such cases, BookMyWiFi provides a replacement device till the end of the rental period. Concerning the compensation for those days without having a device during the rental period, BookMyWiFi provides either discount from the price, or extends the length of the rental period with the number of lost days, for free.


    Customer assumes to exempt BookMyWiFi from all responsibilities, claims, sequels or damages, coming into being as a result of improper usage by the Renter.

     

    Network interruptions

    The Customer acknowledges that Telecom Provider/BookMyWiFi cannot guarantee a fault-free Service and that the quality of the Service may be affected by factors outside of the control of Telecom Provider/BookMyWiFi. Telecom Provider/BookMyWiFi does not guarantee that the service will be available in all areas of the U.A.E. at all times or that there will be no interruptions or interferences to the Service.

    The Customer acknowledges that from time-to-time Telecom Provider/BookMyWiFi may carry out maintenance or testing to its network, or rectify network breakdowns, or there may be unplanned outages for any reason which may cause interruption to the Service. Telecom Provider/BookMyWiFi will use reasonable endeavors to promptly repair any faults within its network and to minimize the period of any unplanned outage. The Customer acknowledges that Telecom Provider/BookMyWiFi may change the technical specifications of the Service, provided that any changes do not materially affect the substance or the performance of the Service. Telecom Provider will endeavor to keep Service suspensions or disruptions to a minimum.

     

    Customer service 

    BookMyWiFi provides customer service related to the usage of the device in order to notify any malfunctions. For any additional inquiries please email to care@kitmytrip.comor through the Contact Us section on the website www.BookMyWiFi.com.

     

     Personal identification

    Customer acknowledges that BookMyWiFi will require to check the identity of the natural person, who takes over BookMyWiFi device. Renter is liable for proving his/her identity with showing an appropriate document (original Passport and U.A.E. visa) at the time of the rental.


    In order to rent BookMyWiFi, customer needs to show valid, original Passport (for U.A.E./GCC nationals: Passport or ID card), in case of credit card payment same name to be applied as in Passport.

     

    Privacy Policy, protection of personal data

    Please check on our website: http://www.kitmytrip.com/pages/privacy-policy 

     

    Fair Use Policy

    The Customer acknowledges that fair use restrictions and limitations may apply to elements of the bundle. Moreover the customer acknowledges that the rented BookMyWiFi device will be used according to the standard Fair Use Policy. BookMyWiFi reserves the right as per the Fair Use Policy, Terms and Conditions to restrict or limit the data usage and/or the speed of connection.


    SECTION 2 - GENERAL CONDITIONS

    We reserve the right to refuse service to anyone for any reason at any time.

    You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

    The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


    SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


    Whilst we endeavor to keep the website up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Images of products on this website are for illustrative purposes only.

    The website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time,. You agree that it is your responsibility to monitor changes on the website.


    SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES


    Prices for our products are subject to change without notice unless already purchased for. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


    SECTION 5 - PRODUCTS OR SERVICES (if applicable)


    Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

    We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.


    SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION


    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

    You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

    For more detail, please review our Returns section in FAQs


    SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments unless otherwise stated in advance

    We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

    You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


    SECTION 10 - PERSONAL INFORMATION


    Your submission of personal information through the store is governed by our Privacy Policy.


    SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS


    Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

    We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


    SECTION 12 - PROHIBITED USES


    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using any of kitmytrip services and the websites or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


    SECTION 13 - INDEMNIFICATION


    You agree to indemnify, defend and hold harmless KMTH Trading LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


    SECTION 14 – SITE UPTIME


    We take all reasonable steps to ensure that our website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server/other technical issues. Therefore we will not be liable if this website is unavailable at any time.If you wish to reach us at any such time, please do not hesitate to send us an email at care@kitmytrip.com


    SECTION 15 - SECURITY


    Our online store is PCI DSS compliant using a 256 bit encryption certification for handling order and payment transactions. All information is encrypted. Your Credit Card details are never stored on the server or nor our company database at any time.We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.


    SECTION 16 - GOVERNING LAW


    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Dubai, U.A.E..


    SECTION 17 - CHANGES TO TERMS OF SERVICE


    You can review the most current version of the Terms of Service at any time on this page.

    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


    SECTION 18 - CONTACT INFORMATION


    Questions about the Terms of Service should be sent to us at care@kitmytrip.com

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