Love Boats Dubai

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Inclusive Of:

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• Love Boat Ride  (Depends on your Booking)
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• Sightseeing
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• Safety Gears
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1. All Passengers should arrive at the location not less than thirty (30) minutes prior to the departure
   time.
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2. Passport or Emirates ID is mandatory to be produced at the Entrance for Identification purpose
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3. The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons or weather conditions.
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4. There will be no refund for partly utilized services and in case if the guest doesn’t show up at the start time mentioned in the tour itinerary, the service provider reserves the right to charge 100% no-show fee.
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5. Love Boat reserve the right to change the vessel your client are booked on, this will not affect booking numbers or experience.
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6. Love Boat obeys the United Arab Emirates Coast Guard Authorities to ensure they maintain high levels of customer comfort and safety. Speed restrictions apply at certain points along the marina.
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7. All passengers must wear life jackets (will be provided on location).
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8. If passengers run late, ride time will be reduced accordingly
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9. You must carry the tickets received from Love Boats on your email after the booking.
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Terms & Conditions:

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1. Child ticket is valid for aged 3 to 11 years old inclusive only and children are not allowed under the age of 3 for safety purposes
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2. Prior booking is required at least 24 hours in advance. (Subject to Availability)
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3. For a full refund at least 72 hours in advance of the start date of the experience.
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4. A minimum of 48 hours prior notice for reschedule request. (Acceptable for one time reschedule only and subject to availability).
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5. Love Boat reserves the right to move / cancel your booking due to operational needs or due to weather conditions and mechanical failure. In this instance, Love Boat will rearrange. If this is not possible, any fees already paid will be returned in full.
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6. Pregnant women, Heart Patients or people suffering from backache are strictly not recommended for the Tour.
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7. All children must be accompanied by adults
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8. In the unlikely event of emergency return to the Operating Location (or any other along route) Love Boat shall have no liability for replacement tickets and/or refunds.
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9. Please note that any passenger who miss the confirmed scheduled departure shall not be eligible for a reschedule or refund. Love Boat will prioritize all customers against their booking times and never allow late running clients to have an impact on later departure times.
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Insurance/Liability:

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1. Love Boat shall not be liable to any passenger, for any loss or damage which may arise out of or in connection with or as a consequence of the operation of Love Boats including, but not being limited to, loss of profit, damages or loss of property or items belonging to the passenger and any personal injury to the passenger.
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Comfort and Wellbeing:

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Passengers will not be permitted to board if Love Boats find that individual has:

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1. Been convicted of a criminal offence which, in the opinion of Love Boats, is likely to affect the safety or enjoyment of other visitors
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2. Behaved in a manner which, in the opinion of Love Boats has, or is likely to affect the safety or enjoyment of other visitors
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3. Used threatening, abusive or insulting words or behavior or in any way provokes or behaves in a manner which may provoke a breach of the peace.
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4. Shown signs of discourtesy, abuse or aggression to Love Boats crew.
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5. Smoking is strictly prohibited on the vessel itself and on the boarding platform leading to the vessel.
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6. Pets or animals of any nature are expressly prohibited on the vessel itself and the boarding platform leading to the vessel (except for guide dogs and hearing dogs) without the express permission of Love Boats
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7. Love Boats cannot be held responsible for weather conditions during your experience. Without exception poor weather will not be deemed a valid reason to authorize relocation of any booking.
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Medical Conditions & Pregnancy:

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1. The customer agrees to disclose any pre-existing medical or other condition that may cause the customer to suffer injury, or aggravate a pre-existing medical condition during the trip.
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2. Love Boats do not allow pregnant women or people with existing back complaints/ heart complaints to travel on our boats due to safety reasons.
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3. Passengers must advise Love Boats before booking of any medical conditions or disabilities that the passenger(s) are suffering from or have ever suffered from prior to booking, particularly dizzy spells, epilepsy, back/bone conditions and diabetes.
   
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Clothing and Safety Equipment:

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1. Love Boats recommends you to “dress for the weather” bearing in mind it is usually cooler on the sea compared to the shoreside and extremely hot in the summer months. All passengers should arrive in suitable attire which will not be damaged by exposure to seawater or sunlight.
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2. Life jackets are provided and must be worn at all times. Your guide will give a full safety briefing which will include full instruction on the inflation of life jackets in the event of an emergency.
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3. Please note if life jackets are manually inflated and/or damaged with intent and where no emergency has taken place, as the lead name on this booking you will be charged AED 500.00 per jacket.
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Confirmation:

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• You will initially receive a confirmation email of your booking.
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• The ticket/voucher will be sent to you by Love Boats within 24 hours after the confirmation email is received.
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• In the event that you do not receive any emails from us, please check your Spam folder or notify us via email.
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• How To Use:
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• You can present either a printed or a mobile voucher for this activity. (Please check the conditions if any)
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• You can enter the attraction directly with this voucher.
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• For a full refund at least 72 hours in advance of the start date of the experience.
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• A minimum of 48 hours prior notice for reschedule request. (Acceptable for one time reschedule only and subject to availability).
\n
• Love Boat reserves the right to move / cancel your booking due to operational needs or due to weather conditions and mechanical failure. In this instance, Love Boat will rearrange. If this is not possible, any fees already paid will be returned in full.
\n

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