Dubai Frame

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Admission ticket to the spectacular Dubai Frame

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Inclusive Of

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Admission to: Dubai Frame

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• Children under the age of three, people of determination, and 2 companions will have free access to this activity.
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• The Pick up will be arranged from your Dubai hotel / residence only and not from the Airport.
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• Pick up from Areas other than Dubai Hotels / Residence will be done on request with an additional surcharge.
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• Sharing transfers is available only from Deira, Bur Dubai.
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• Please dress appropriately when entering sacred sites. Participants are advised to wear long pants, a long-sleeved shirt or a scarf to cover shoulders
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• Outside food and drinks are not allowed inside the venue
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• This activity is stroller and wheelchair-accessible
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Sharing Transfer's Timings :-

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• Morning Pickup between (10:00 am to 10:30 am) & Drop off between (2.00 pm to 2.30 pm) 
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• The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons or weather conditions.
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• Sharing transfers' pick-up/drop-off timing can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
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• Location Address: Zabeel Park, Dubai, United Arab Emirates
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Special Note:- In case the Park during Eid holidays is full with guests as they have capacity limitations, guest could come on next day. Also they do the same if park would full.

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Conditions:

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• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 
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• Unused inclusion in a tour package is non-refundable. 
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• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.
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• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  
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• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.
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• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  
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• Coupon Codes can be redeemed only through online booking process.
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• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.
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• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.
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• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.
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Confirmation:

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• You will initially receive a confirmation email of your booking.
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• The ticket/voucher will be sent within 24 hours after the confirmation email is received.
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• In the event that you do not receive any emails from us, please check your Spam folder or notify us via email.
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How To Use:

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• You can present either a printed or a mobile voucher for this activity. (Please check the conditions if any)
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• You can enter the attraction directly with this voucher.
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• All Cancellations made 48 hours prior to the Tour departure time NO charges will be applicable. 
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• If Cancellation made within 48 hours to your Tour departure time 100% charges will be applicable.
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• If eligible for Refund your Amount will be returned back to your Account within 7 to 14 working days.
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Child Policy

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• Children under 3 years will be considered as infant and entry will be free of cost.
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• Children aged from 3 to 12 years will be considered as child and charged child rate.
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• Children above age 12 will be considered as an adult and charged adult rate.
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